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MandaFacil, Inc. Privacy Policy

Effective date: August 12, 2025

In MandaFacil, Inc.The privacy and security of our users are fundamental. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services from the United States to make purchases and deliveries to Mexico, as well as to apply for vehicle financing or leasing services.

👉 We never sell or share your data with third parties for commercial or marketing purposes.

1. Data controller

The sole party responsible for the processing of your data is:

MandaFacil, Inc.
6210 Wilshire Blvd Ste 200 #615
Los Angeles, CA 90048, USA
📧 privacy@mandafacilusa.com

2. Information we collect

We may collect information in two main categories:

a) Information you provide us directly

  • Name, address, telephone number and email address.

  • Product delivery address in Mexico.

  • Payment information (securely processed by providers such as PayPal, Stripe, Klarna, Affirm, Apple Pay, Google Pay).

  • Purchase history and product preferences.

b) Information collected automatically
When you browse our site, we collect technical data through cookies and analytics tools, such as:

  • IP address, browser, operating system, and device type.

  • Pages visited, duration of visit, and clicks within the site.

  • Data from interaction with ads, emails, or forms.

For this we use third-party technologies, including:

  • Google Analytics

  • Google Tag Manager

  • Hotjar

👉 You can manage or disable cookies from your browser settings.

3. Use of your information

We use your information only to:

  • Process and deliver orders.

  • Verify identity and process payments.

  • Manage vehicle financing or leasing requests.

  • Send confirmations, notifications and support.

  • Personalize your experience on the platform.

  • Improve our website and digital marketing campaigns.

  • Comply with legal obligations in the U.S.

👉 We do not use your information for purposes other than the services you requested.

4. Who we can share your information with

We share your information only when necessary to fulfill your order or request, for example:

  • Delivery and logistics services, to send the products to the indicated address.

  • Financial or leasing partners, only if you initiate a financing or leasing application.

  • Payment processors (Klarna, Affirm, Stripe, PayPal, etc.), just to complete the transaction.

  • Technology providers, which help us host and maintain our platform securely.

  • We do not share your phone numbers or opt-in information with third parties for marketing purposes.

👉 These allies receive only the information necessary for the fulfillment of the service and They cannot use your data for their own purposes or marketing purposes. 

5. SMS and email communications

  • We can send you service notifications (confirmations, shipping updates, support).

  • With your consent, we may send you Marketing messages from MandaFacil, Inc.

  • You can unsubscribe at any time by replying STOP via SMS or by using the unsubscribe link in emails.

👉 We comply with the TCPA (Telephone Consumer Protection Act) for SMS and with the CAN-SPAM Act for emails.

6. Consumer Privacy Rights (CCPA/CPRA)

If you are a US resident, you have the right to:

  • Access the data we have about you.

  • Request the deletion of your data.

  • Opt out of receiving marketing communications.

  • Request a copy of your data (portability).

To exercise these rights, contact us at 📧 privacy@mandafacilusa.com.

7. Data retention

We keep your information only as long as necessary to:

  • Comply with the purposes described in this policy.

  • Comply with applicable U.S. legal and tax obligations.

8. Information security

We implement technical, administrative, and physical measures designed to protect your information from unauthorized access, loss, or alteration.

9. Changes to this policy

We may update this Privacy Policy to reflect legal, regulatory, or service changes. If the changes are significant, we will notify you by email or within the platform.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

MandaFacil, Inc.
6210 Wilshire Blvd Ste 200 #615
Los Angeles, CA 90048, USA
📧 privacy@mandafacilusa.com

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