{"id":3429,"date":"2025-07-14T13:26:30","date_gmt":"2025-07-14T06:26:30","guid":{"rendered":"https:\/\/www.mandafacilusa.com\/?page_id=3429"},"modified":"2025-09-01T05:06:09","modified_gmt":"2025-08-31T22:06:09","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.mandafacilusa.com\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3429\" class=\"elementor elementor-3429\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a79d52 e-flex e-con-boxed e-con e-parent\" data-id=\"6a79d52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fbf75d elementor-widget elementor-widget-text-editor\" data-id=\"5fbf75d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"208\" data-end=\"252\"><strong data-start=\"210\" data-end=\"250\">MandaFacil Terms and Conditions<\/strong><\/h1><p data-start=\"253\" data-end=\"298\"><strong data-start=\"253\" data-end=\"298\">Effective Date: January 19, 2025<\/strong><\/p><p data-start=\"300\" data-end=\"510\">These Terms and Conditions govern the use of the platform <strong data-start=\"361\" data-end=\"375\">MandaFacil<\/strong> and the services provided by <strong data-start=\"411\" data-end=\"431\">MandaFacil, Inc.<\/strong>, a US company registered in the state of Delaware, with registered office at:<\/p><p data-start=\"512\" data-end=\"601\"><strong data-start=\"512\" data-end=\"532\">MandaFacil, Inc.<\/strong><br data-start=\"532\" data-end=\"535\" \/>6210 Wilshire Blvd Ste 200, #615<br data-start=\"567\" data-end=\"570\" \/>Los Angeles, CA 90048, USA<\/p><p data-start=\"603\" data-end=\"1055\">MandaFacil, Inc. collaborates with <strong data-start=\"633\" data-end=\"663\">Eureka Moments Factory LLC<\/strong> and its Mexican subsidiary, <strong data-start=\"686\" data-end=\"731\">Eureka Moments Factory S. de RL de CV<\/strong>, for cross-border sales, logistics, and support in Mexico. By accessing or using the MandaFacil website and services, you agree to these terms in full and authorize the exchange of data between MandaFacil, Inc. and Eureka Moments Factory, solely for the purpose of fulfilling the services.<\/p><hr data-start=\"1057\" data-end=\"1060\" \/><h2 data-start=\"1062\" data-end=\"1095\"><strong data-start=\"1065\" data-end=\"1095\">1. Nature of the service<\/strong><\/h2><p data-start=\"1096\" data-end=\"1353\">MandaFacil is not a money transfer service, fund transfer service, or currency exchange. We do not carry out remittance transactions or convert currencies. Our service is limited exclusively to the purchase of physical goods for delivery in Mexico.<\/p><p data-start=\"1355\" data-end=\"1686\">MandaFacil is a digital platform that allows people in the United States to purchase physical products for their family members or beneficiaries in Mexico, paying in dollars and with the option to pay in a lump sum or through financing, using platforms such as Klarna, Affirm, PayPal, Apple Pay, Google Pay, Stripe, among others.<\/p><p data-start=\"1688\" data-end=\"1736\">Depending on the situation, MandaFacil can:<\/p><ul data-start=\"1738\" data-end=\"2029\"><li data-start=\"1738\" data-end=\"1824\"><p data-start=\"1740\" data-end=\"1824\">Act as an intermediary between the buyer and third-party sellers or marketplaces.<\/p><\/li><li data-start=\"1825\" data-end=\"1914\"><p data-start=\"1827\" data-end=\"1914\">Buy products directly from suppliers and resell them through the platform.<\/p><\/li><li data-start=\"1915\" data-end=\"2029\"><p data-start=\"1917\" data-end=\"2029\">Act as the buyer on behalf of the user, managing the entire acquisition, import, and delivery process.<\/p><\/li><\/ul><p data-start=\"2031\" data-end=\"2270\">Accordingly, MandaFacil may have a direct relationship with certain suppliers, manufacturers, or distributors, but does not guarantee that a formal relationship exists with all brands, sellers, or marketplaces listed on the platform.<\/p><hr data-start=\"2272\" data-end=\"2275\" \/><h2 data-start=\"2277\" data-end=\"2323\"><strong data-start=\"2280\" data-end=\"2323\">2. Role of intermediation and distribution<\/strong><\/h2><p data-start=\"2324\" data-end=\"2372\">MandaFacil operates under two main models:<\/p><h3 data-start=\"2374\" data-end=\"2433\">a) Technological, logistical and financial intermediation<\/h3><p data-start=\"2434\" data-end=\"2588\">MandaFacil facilitates purchases between users and sellers located in Mexico or abroad, managing the payment, purchase, and delivery processes.<\/p><h3 data-start=\"2590\" data-end=\"2627\">b) Direct sales and distribution<\/h3><p data-start=\"2628\" data-end=\"2864\">In some cases, MandaFacil may purchase products directly and offer them on its platform. In these situations, MandaFacil acts as the seller and assumes responsibilities associated with delivering the product to the end user.<\/p><p data-start=\"2866\" data-end=\"3073\">In both cases, prices, availability, delivery times, warranties, and return policies depend on the type of model used, the supplier involved, and the logistics defined for each product.<\/p><hr data-start=\"3075\" data-end=\"3078\" \/><h2 data-start=\"3080\" data-end=\"3110\"><strong data-start=\"3083\" data-end=\"3110\">3. Product Warranty<\/strong><\/h2><ul data-start=\"3111\" data-end=\"3554\"><li data-start=\"3111\" data-end=\"3346\"><p data-start=\"3113\" data-end=\"3346\">When purchasing through intermediaries, the warranty for each product is provided directly by the corresponding seller, supplier, or marketplace, in accordance with their policies and applicable Mexican legislation.<\/p><\/li><li data-start=\"3347\" data-end=\"3554\"><p data-start=\"3349\" data-end=\"3554\">When MandaFacil acts as a direct seller, the platform may offer additional guarantees, which will be explicitly communicated on the product page or during the purchasing process.<\/p><\/li><\/ul><p data-start=\"3556\" data-end=\"3961\">In any case, MandaFacil guarantees that the buyer will receive the product in the promised conditions and timeframe, or will process a partial or full refund. In the event of noncompliance by the supplier, MandaFacil will intervene to ensure the user receives a fair solution, including the processing of returns, refunds, or warranty compliance, at MandaFacil&#039;s discretion.<\/p><hr data-start=\"3963\" data-end=\"3966\" \/><h2 data-start=\"3968\" data-end=\"4007\"><strong data-start=\"3971\" data-end=\"4007\">4. Limitation of liability<\/strong><\/h2><p data-start=\"4008\" data-end=\"4334\">MandaFacil will not be liable for indirect, incidental, consequential, or punitive damages arising from the use of the purchased products. MandaFacil&#039;s maximum liability, in all cases, is limited to the amount actually paid by the user on the platform, subject to our internal refund policies.<\/p><hr data-start=\"4336\" data-end=\"4339\" \/><h2 data-start=\"4341\" data-end=\"4387\"><strong data-start=\"4344\" data-end=\"4387\">5. Jurisdiction and applicable legislation<\/strong><\/h2><p data-start=\"4388\" data-end=\"4635\">This contract shall be governed by the laws of the United States, under the jurisdiction of the State of Texas. Additionally, and with respect to deliveries within Mexican territory, Mexican commercial law shall apply.<\/p><hr data-start=\"4637\" data-end=\"4640\" \/><h2 data-start=\"4642\" data-end=\"4682\"><strong data-start=\"4645\" data-end=\"4682\">6. Contact and user support<\/strong><\/h2><p data-start=\"4684\" data-end=\"4861\"><strong data-start=\"4684\" data-end=\"4702\">USA<\/strong><br data-start=\"4702\" data-end=\"4705\" \/>MandaFacil, Inc.<br data-start=\"4721\" data-end=\"4724\" \/>6210 Wilshire Blvd Ste 200, #615, Los Angeles, CA 90048, USA<br data-start=\"4787\" data-end=\"4790\" \/>Mail: <strong data-start=\"4798\" data-end=\"4828\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4800\" data-end=\"4826\">contacto@mandafacilusa.com<\/a><\/strong><br data-start=\"4828\" data-end=\"4831\" \/>Phone: <strong data-start=\"4841\" data-end=\"4859\">(310) 340-6359<\/strong><\/p><p data-start=\"4863\" data-end=\"5080\"><strong data-start=\"4863\" data-end=\"4873\">Mexico<\/strong><br data-start=\"4873\" data-end=\"4876\" \/>Through our partner:<br data-start=\"4914\" data-end=\"4917\" \/>Eureka Moments Factory S. de RL de CV<br data-start=\"4958\" data-end=\"4961\" \/>Baja California 279, Colonia Hip\u00f3dromo, Cuauht\u00e9moc, Mexico City, Mexico<br data-start=\"5037\" data-end=\"5040\" \/>Mail: <strong data-start=\"5048\" data-end=\"5078\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5050\" data-end=\"5076\">contacto@mandafacilusa.com<\/a><\/strong><\/p><hr data-start=\"5082\" data-end=\"5085\" \/><h2 data-start=\"5087\" data-end=\"5133\"><strong data-start=\"5090\" data-end=\"5133\">7. Messaging Terms and Conditions<\/strong><\/h2><h3 data-start=\"5135\" data-end=\"5146\">General<\/h3><p data-start=\"5147\" data-end=\"5398\">By opting in to messages, you agree to receive recurring automated marketing communications and information from <strong data-start=\"5265\" data-end=\"5285\">MandaFacil, Inc.<\/strong> to the telephone number provided. These messages may be sent via an automatic dialing system.<\/p><p data-start=\"5400\" data-end=\"5635\">Message frequency may vary and <strong data-start=\"5441\" data-end=\"5461\">MandaFacil, Inc.<\/strong> reserves the right to increase or decrease the number of messages sent, as well as to modify the sender, telephone number or short code from which they are sent.<\/p><p data-start=\"5637\" data-end=\"5788\">Your mobile service provider may apply message and data charges. MandaFacil is not responsible for delays or undelivered messages.<\/p><p data-start=\"5790\" data-end=\"5860\"><strong data-start=\"5790\" data-end=\"5860\">Your consent to receive messages is not a condition of purchase.<\/strong><\/p><h3 data-start=\"5862\" data-end=\"5889\">Telephone operators<\/h3><p data-start=\"5890\" data-end=\"5965\">Operators are not responsible for delayed or undelivered messages.<\/p><h3 data-start=\"5967\" data-end=\"5982\">Cancellation<\/h3><p data-start=\"5983\" data-end=\"6226\">You can cancel at any time by replying <strong data-start=\"6033\" data-end=\"6041\">STOP<\/strong> or through a link included in the messages. After cancellation, you will receive a confirmation message and will not receive further communications unless you sign up again.<\/p><h3 data-start=\"6228\" data-end=\"6253\">Support and Information<\/h3><p data-start=\"6254\" data-end=\"6277\">For support, you can:<\/p><ul data-start=\"6278\" data-end=\"6404\"><li data-start=\"6278\" data-end=\"6331\"><p data-start=\"6280\" data-end=\"6331\">Send an email to <strong data-start=\"6299\" data-end=\"6329\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6301\" data-end=\"6327\">contacto@mandafacilusa.com<\/a><\/strong><\/p><\/li><li data-start=\"6332\" data-end=\"6404\"><p data-start=\"6334\" data-end=\"6404\">Send the word <strong data-start=\"6352\" data-end=\"6360\">HELP<\/strong> to the <strong data-start=\"6364\" data-end=\"6382\">(310) 340-6359<\/strong> (if supported).<\/p><\/li><\/ul><p data-start=\"6406\" data-end=\"6528\">If we include links in the messages, you&#039;ll be able to access cancellation instructions and the company&#039;s contact information there.<\/p><h3 data-start=\"6530\" data-end=\"6557\">Number transfer<\/h3><p data-start=\"6558\" data-end=\"6732\">If you change or transfer your number, you agree to notify us in advance by sending <strong data-start=\"6636\" data-end=\"6644\">STOP<\/strong> from the original number or by informing us via email at <strong data-start=\"6699\" data-end=\"6729\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6701\" data-end=\"6727\">contacto@mandafacilusa.com<\/a><\/strong>.<\/p><h3 data-start=\"6734\" data-end=\"6748\">Privacy<\/h3><p data-start=\"6749\" data-end=\"6914\">Our privacy policy is available at:<br data-start=\"6799\" data-end=\"6802\" \/><a class=\"decorated-link\" href=\"https:\/\/www.mandafacilusa.com\/en\/politica-de-privacidad\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"6802\" data-end=\"6912\">https:\/\/www.mandafacilusa.com\/politica-de-privacidad\/<\/a><\/p><h3 data-start=\"6916\" data-end=\"6934\">Modifications<\/h3><p data-start=\"6935\" data-end=\"7231\">MandaFacil, Inc. reserves the right to modify or terminate the messaging program at any time. Changes to these terms are effective immediately upon posting. If you do not agree, you must unsubscribe. Your continued participation constitutes acceptance of the changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y Condiciones de MandaFacil Fecha de entrada en vigor: Enero 19, 2025 Estos T\u00e9rminos y Condiciones regulan el uso de la plataforma MandaFacil y los servicios proporcionados por MandaFacil, Inc., empresa estadounidense registrada en el estado de Delaware, con domicilio en: MandaFacil, Inc.6210 Wilshire Blvd Ste 200, #615Los Angeles, CA 90048, EE.UU. MandaFacil, Inc. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3314,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3429","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"full_width":false,"header_transparent":false,"header_white":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y Condiciones - MandaFacil<\/title>\n<meta name=\"description\" content=\"T\u00e9rminos y Condiciones. 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