{"id":3428,"date":"2025-07-14T13:17:16","date_gmt":"2025-07-14T06:17:16","guid":{"rendered":"https:\/\/www.mandafacilusa.com\/?page_id=3428"},"modified":"2025-08-24T08:44:18","modified_gmt":"2025-08-24T01:44:18","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/www.mandafacilusa.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3428\" class=\"elementor elementor-3428\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af93c7a e-flex e-con-boxed e-con e-parent\" data-id=\"af93c7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b65c044 elementor-widget elementor-widget-text-editor\" data-id=\"b65c044\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"355\" data-end=\"401\">MandaFacil, Inc. Privacy Policy<\/h1><p data-start=\"403\" data-end=\"456\"><strong data-start=\"403\" data-end=\"433\">Effective date:<\/strong> August 12, 2025<\/p><p data-start=\"458\" data-end=\"828\">In <strong data-start=\"461\" data-end=\"481\">MandaFacil, Inc.<\/strong>The privacy and security of our users are fundamental. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services from the United States to make purchases and deliveries to Mexico, as well as to apply for vehicle financing or leasing services.<\/p><p data-start=\"830\" data-end=\"930\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> <strong data-start=\"833\" data-end=\"928\">We never sell or share your data with third parties for commercial or marketing purposes.<\/strong><\/p><hr data-start=\"932\" data-end=\"935\" \/><h2 data-start=\"937\" data-end=\"981\">1. Data controller<\/h2><p data-start=\"983\" data-end=\"1038\">The sole party responsible for the processing of your data is:<\/p><p data-start=\"1040\" data-end=\"1159\"><strong data-start=\"1040\" data-end=\"1060\">MandaFacil, Inc.<\/strong><br data-start=\"1060\" data-end=\"1063\" \/>6210 Wilshire Blvd Ste 200 #615<br data-start=\"1094\" data-end=\"1097\" \/>Los Angeles, CA 90048, USA<br data-start=\"1126\" data-end=\"1129\" \/><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" \/> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1132\" data-end=\"1157\">privacy@mandafacilusa.com<\/a><\/p><hr data-start=\"1161\" data-end=\"1164\" \/><h2 data-start=\"1166\" data-end=\"1201\">2. Information we collect<\/h2><p data-start=\"1203\" data-end=\"1265\">We may collect information in two main categories:<\/p><p data-start=\"1267\" data-end=\"1321\"><strong data-start=\"1267\" data-end=\"1319\">a) Information you provide us directly<\/strong><\/p><ul data-start=\"1322\" data-end=\"1606\"><li data-start=\"1322\" data-end=\"1375\"><p data-start=\"1324\" data-end=\"1375\">Name, address, telephone number and email address.<\/p><\/li><li data-start=\"1376\" data-end=\"1424\"><p data-start=\"1378\" data-end=\"1424\">Product delivery address in Mexico.<\/p><\/li><li data-start=\"1425\" data-end=\"1552\"><p data-start=\"1427\" data-end=\"1552\">Payment information (securely processed by providers such as PayPal, Stripe, Klarna, Affirm, Apple Pay, Google Pay).<\/p><\/li><li data-start=\"1553\" data-end=\"1606\"><p data-start=\"1555\" data-end=\"1606\">Purchase history and product preferences.<\/p><\/li><\/ul><p data-start=\"1608\" data-end=\"1774\"><strong data-start=\"1608\" data-end=\"1653\">b) Information collected automatically<\/strong><br data-start=\"1653\" data-end=\"1656\" \/>When you browse our site, we collect technical data through cookies and analytics tools, such as:<\/p><ul data-start=\"1775\" data-end=\"1990\"><li data-start=\"1775\" data-end=\"1844\"><p data-start=\"1777\" data-end=\"1844\">IP address, browser, operating system, and device type.<\/p><\/li><li data-start=\"1845\" data-end=\"1915\"><p data-start=\"1847\" data-end=\"1915\">Pages visited, duration of visit, and clicks within the site.<\/p><\/li><li data-start=\"1916\" data-end=\"1990\"><p data-start=\"1918\" data-end=\"1990\">Data from interaction with ads, emails, or forms.<\/p><\/li><\/ul><p data-start=\"1992\" data-end=\"2051\">For this we use third-party technologies, including:<\/p><ul data-start=\"2052\" data-end=\"2118\"><li data-start=\"2052\" data-end=\"2076\"><p data-start=\"2054\" data-end=\"2076\"><strong data-start=\"2054\" data-end=\"2074\">Google Analytics<\/strong><\/p><\/li><li data-start=\"2077\" data-end=\"2103\"><p data-start=\"2079\" data-end=\"2103\"><strong data-start=\"2079\" data-end=\"2101\">Google Tag Manager<\/strong><\/p><\/li><li data-start=\"2104\" data-end=\"2118\"><p data-start=\"2106\" data-end=\"2118\"><strong data-start=\"2106\" data-end=\"2116\">Hotjar<\/strong><\/p><\/li><\/ul><p data-start=\"2120\" data-end=\"2204\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> You can manage or disable cookies from your browser settings.<\/p><hr data-start=\"2206\" data-end=\"2209\" \/><h2 data-start=\"2211\" data-end=\"2240\">3. Use of your information<\/h2><p data-start=\"2242\" data-end=\"2282\">We use your information only to:<\/p><ul data-start=\"2283\" data-end=\"2644\"><li data-start=\"2283\" data-end=\"2315\"><p data-start=\"2285\" data-end=\"2315\">Process and deliver orders.<\/p><\/li><li data-start=\"2316\" data-end=\"2357\"><p data-start=\"2318\" data-end=\"2357\">Verify identity and process payments.<\/p><\/li><li data-start=\"2358\" data-end=\"2431\"><p data-start=\"2360\" data-end=\"2431\">Manage vehicle financing or leasing requests.<\/p><\/li><li data-start=\"2432\" data-end=\"2484\"><p data-start=\"2434\" data-end=\"2484\">Send confirmations, notifications and support.<\/p><\/li><li data-start=\"2485\" data-end=\"2534\"><p data-start=\"2487\" data-end=\"2534\">Personalize your experience on the platform.<\/p><\/li><li data-start=\"2535\" data-end=\"2597\"><p data-start=\"2537\" data-end=\"2597\">Improve our website and digital marketing campaigns.<\/p><\/li><li data-start=\"2598\" data-end=\"2644\"><p data-start=\"2600\" data-end=\"2644\">Comply with legal obligations in the U.S.<\/p><\/li><\/ul><p data-start=\"2646\" data-end=\"2736\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> <strong data-start=\"2649\" data-end=\"2734\">We do not use your information for purposes other than the services you requested.<\/strong><\/p><hr data-start=\"2738\" data-end=\"2741\" \/><h2 data-start=\"2743\" data-end=\"2793\">4. Who we can share your information with<\/h2><p data-start=\"2795\" data-end=\"2907\">We share your information only when necessary to fulfill your order or request, for example:<\/p><ul data-start=\"2908\" data-end=\"3323\"><li data-start=\"2908\" data-end=\"3000\"><p data-start=\"2910\" data-end=\"3000\"><strong data-start=\"2910\" data-end=\"2946\">Delivery and logistics services<\/strong>, to send the products to the indicated address.<\/p><\/li><li data-start=\"3001\" data-end=\"3112\"><p data-start=\"3003\" data-end=\"3112\"><strong data-start=\"3003\" data-end=\"3044\">Financial or leasing partners<\/strong>, only if you initiate a financing or leasing application.<\/p><\/li><li data-start=\"3113\" data-end=\"3217\"><p data-start=\"3115\" data-end=\"3217\"><strong data-start=\"3115\" data-end=\"3139\">Payment processors<\/strong> (Klarna, Affirm, Stripe, PayPal, etc.), just to complete the transaction.<\/p><\/li><li data-start=\"3218\" data-end=\"3323\"><p data-start=\"3220\" data-end=\"3323\"><strong data-start=\"3220\" data-end=\"3248\">Technology providers<\/strong>, which help us host and maintain our platform securely.<\/p><\/li><li data-start=\"3218\" data-end=\"3323\"><p data-start=\"3220\" data-end=\"3323\">We do not share your phone numbers or opt-in information with third parties for marketing purposes.<\/p><\/li><\/ul><p data-start=\"3325\" data-end=\"3488\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> These allies receive only the information necessary for the fulfillment of the service and <strong data-start=\"3422\" data-end=\"3485\">They cannot use your data for their own purposes or marketing purposes.<\/strong><span style=\"background-color: transparent;\">\u00a0<\/span><\/p><h2 data-start=\"3495\" data-end=\"3546\">5. SMS and email communications<\/h2><ul data-start=\"3548\" data-end=\"3871\"><li data-start=\"3548\" data-end=\"3652\"><p data-start=\"3550\" data-end=\"3652\">We can send you <strong data-start=\"3567\" data-end=\"3597\">service notifications<\/strong> (confirmations, shipping updates, support).<\/p><\/li><li data-start=\"3653\" data-end=\"3742\"><p data-start=\"3655\" data-end=\"3742\">With your consent, we may send you <strong data-start=\"3695\" data-end=\"3740\">Marketing messages from MandaFacil, Inc.<\/strong><\/p><\/li><li data-start=\"3743\" data-end=\"3871\"><p data-start=\"3745\" data-end=\"3871\">You can unsubscribe at any time by replying <strong data-start=\"3800\" data-end=\"3808\">STOP<\/strong> via SMS or by using the unsubscribe link in emails.<\/p><\/li><\/ul><p data-start=\"3873\" data-end=\"4001\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> We comply with the <strong data-start=\"3893\" data-end=\"3901\">TCPA<\/strong> (Telephone Consumer Protection Act) for SMS and with the <strong data-start=\"3956\" data-end=\"3972\">CAN-SPAM Act<\/strong> for emails.<\/p><hr data-start=\"4003\" data-end=\"4006\" \/><h2 data-start=\"4008\" data-end=\"4065\">6. Consumer Privacy Rights (CCPA\/CPRA)<\/h2><p data-start=\"4067\" data-end=\"4115\">If you are a US resident, you have the right to:<\/p><ul data-start=\"4116\" data-end=\"4307\"><li data-start=\"4116\" data-end=\"4161\"><p data-start=\"4118\" data-end=\"4161\">Access the data we have about you.<\/p><\/li><li data-start=\"4162\" data-end=\"4204\"><p data-start=\"4164\" data-end=\"4204\">Request the deletion of your data.<\/p><\/li><li data-start=\"4205\" data-end=\"4258\"><p data-start=\"4207\" data-end=\"4258\">Opt out of receiving marketing communications.<\/p><\/li><li data-start=\"4259\" data-end=\"4307\"><p data-start=\"4261\" data-end=\"4307\">Request a copy of your data (portability).<\/p><\/li><\/ul><p data-start=\"4309\" data-end=\"4388\">To exercise these rights, contact us at <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" \/> <strong data-start=\"4356\" data-end=\"4385\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4358\" data-end=\"4383\">privacy@mandafacilusa.com<\/a><\/strong>.<\/p><hr data-start=\"4390\" data-end=\"4393\" \/><h2 data-start=\"4395\" data-end=\"4424\">7. Data retention<\/h2><p data-start=\"4426\" data-end=\"4497\">We keep your information only as long as necessary to:<\/p><ul data-start=\"4498\" data-end=\"4617\"><li data-start=\"4498\" data-end=\"4551\"><p data-start=\"4500\" data-end=\"4551\">Comply with the purposes described in this policy.<\/p><\/li><li data-start=\"4552\" data-end=\"4617\"><p data-start=\"4554\" data-end=\"4617\">Comply with applicable U.S. legal and tax obligations.<\/p><\/li><\/ul><hr data-start=\"4619\" data-end=\"4622\" \/><h2 data-start=\"4624\" data-end=\"4659\">8. Information security<\/h2><p data-start=\"4661\" data-end=\"4808\">We implement technical, administrative, and physical measures designed to protect your information from unauthorized access, loss, or alteration.<\/p><hr data-start=\"4810\" data-end=\"4813\" \/><h2 data-start=\"4815\" data-end=\"4846\">9. Changes to this policy<\/h2><p data-start=\"4848\" data-end=\"5067\">We may update this Privacy Policy to reflect legal, regulatory, or service changes. If the changes are significant, we will notify you by email or within the platform.<\/p><hr data-start=\"5069\" data-end=\"5072\" \/><h2 data-start=\"5074\" data-end=\"5091\">10. Contact<\/h2><p data-start=\"5093\" data-end=\"5203\">If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:<\/p><p data-start=\"5205\" data-end=\"5324\"><strong data-start=\"5205\" data-end=\"5225\">MandaFacil, Inc.<\/strong><br data-start=\"5225\" data-end=\"5228\" \/>6210 Wilshire Blvd Ste 200 #615<br data-start=\"5259\" data-end=\"5262\" \/>Los Angeles, CA 90048, USA<br data-start=\"5291\" data-end=\"5294\" \/><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" \/> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5297\" data-end=\"5322\">privacy@mandafacilusa.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad de MandaFacil, Inc. Fecha de entrada en vigor: 12 de agosto de 2025 En MandaFacil, Inc., la privacidad y seguridad de nuestros usuarios son fundamentales. Esta Pol\u00edtica de Privacidad describe c\u00f3mo recopilamos, usamos y protegemos tu informaci\u00f3n personal cuando utilizas nuestros servicios desde Estados Unidos para realizar compras y env\u00edos a M\u00e9xico, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3314,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3428","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"full_width":false,"header_transparent":false,"header_white":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Privacidad - MandaFacil<\/title>\n<meta name=\"description\" content=\"Pol\u00edtica de Privacidad. 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